New York's New Car Lemon Law: A Guide for Consumers"
Free copies of "New York's New Car Lemon Law: A Guide for Consumers" are available from the
New York State Office of the Attorney General, 120 Broadway, New York, NY 10271
or from any regional office of the Attorney General.
Guide for Consumers can also be found at: www.oag.state.ny.us/consumer/cars/newcarlemon.html
1. WHAT IS THE PURPOSE OF THE NEW CAR LEMON LAW?
The New Car Lemon Law provides a legal remedy for buyers or lessees of new cars that turn out to be lemons.
If your car does not conform to the terms of the written warranty and the manufacturer or its authorized dealer is
unable to repair the car after a reasonable number of attempts during the first 18,000 miles or two years, whichever
comes first, you may be entitled to a full refund or a comparable replacement car.
A copy of the law may be found in the back of this booklet.
2. WHICH VEHICLES ARE COVERED BY THE NEW CAR LEMON LAW?
The law covers both new and used cars, including demonstrators, motorcycles and motor homes
which satisfy all of the following four conditions:
1. The vehicle was covered by the manufacturer's warranty at the time of original delivery; and
2. The vehicle was purchased, leased or transferred within the earlier of the first
18,000 miles or two years from the date of original delivery; and
3. The vehicle either: (a) was purchased, leased or transferred in New York State,
or (b) is presently registered in New York State; and
4. The vehicle is primarily for personal use.
Some examples of cars that may be covered by the new car lemon law are:
5. ARE MOTORCYCLES AND OFFROAD VEHICLES COVERED?
Effective September 1, 2004, motorcycles are covered vehicles. Off-road vehicles, such as snowmobiles, are
not covered by the law.
If you have more questions pertaining to a new or used motorcycle purchased in New York State, please visit:
New Car Lemon Law Questions and Answers:
Using the New York State Arbitration Program: http://www.oag.state.ny.us/consumer/cars/newarb.html
The New Car Lemon Law, General Business Law 198-a
Arbitration Program Regulations
Offices of the Attorney General
New Car Lemon Law Request for Arbitration Form